Shipping & Delivery
Rda Promart Houston Central delivers in the following areas:
- Downtown
- Midtown
- Heights
- Town and Country
- Rice village(West University)
- Bellaire Areas(Inside the Beltway & Sam Houston Tollway)
Orders can only be shipped to the address we have on file for you and cannot to modified through state-rda.com. To modify your shipping address, please contact our store at (713)667-3783 or (281)753-1817 (text)
Shipping/Handling Rate – Online orders rate is $4.00
Delivery is NEXT DAY – Next Day delivery requires that orders must be submitted prior to 5:30pm
In store Pick Up’s are available upon Request – Handling fee of $4.00 is applicable for all In Store Pick Up’s or DSC Deliver upon Salon Visits.
Upon check-out, an email with be sent to you with a copy of your order. Once your order has been invoiced and ready for delivery you will receive an electronic copy of invoice via your email you provide. You can contact us at (713)667-3783 or (281)753-1817 or email: [email protected].
Next Day Delivery is available – deadline to submit order is 5:30pm
You can view the status and tracking (if applicable) for your order by selecting “My Orders” on the account dashboard. You can contact us at (713)667-3783 or (281)753-1817 or email: [email protected] with any questions related to your order.
Returns & Warranties
All merchandise shipped from RDA Promart of Houston or purchased in one of our stores is subject to the following sales return policy:
All shipping errors, such as overages, shortages, damages and/or incorrect product must be reported to your Sales Consultant or a Customer Service Representative within seven (7) business days and the sales return finalized within 60 days. Original invoice or invoice number is required.
Merchandise may be returned within 90 days from original purchase date for credit under the following guidelines, along with applicable restocking fees that may apply.
- Sales Consultant or Customer Service Representative must be notified to initiate return.
- Merchandise must be original packaging and resalable condition.
- An invoice is required to receive credit for any returns. We can look this up and print it for you.
- Cosmetics may only be returned when unopened and in original packaging.
- Products with price stickers affixed or in damaged packaging
- Discontinued and/or used merchandise
- Clipper blades
- combs
- brushes
- cosmetic brushes
- nail polish
- nail implements
- hair
- clearance items
- seasonal merchandise
- special orders
This is not an exhaustive list and management maintains the right to determine what may or may not be returned.
- 0-60 Days 0% of price charged
- 61-90 Days 20% restocking fee of price credited
- Product over 90 days old may not be returned
Electrical appliances; Shears, Clippers, dryers, irons etc. are subject to the following sales returns guidelines: ALL SALES ARE FINAL unless they are defective (we do not give a satisfaction guarantee)
- Defective appliances that still carrying their manufactures warranty may be exchanged for up to 1 year.
- An extended manufacturer warranty will be supported by the manufacturer Please contact your Sales Consultant or a Customer Service Representative to determine which applies.